Customer Relations Representative - State Farm Agent Team Member

Allison Bash; Illinois; On-site; USD 50,000 - 80,000; Full time

Job summary

A local insurance agency in Waterloo, IL is seeking a Customer Relations Representative to enhance client experiences and support a successful team. The ideal candidate will have strong communication skills and a customer service background. This full-time position offers a salary range of $50,000 - $80,000 annually along with benefits such as 401(k) matching and health insurance.

Benefits

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Waterloo, IL

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Allison Bash - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $50,000.00 - $80,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none