Customer Relations Representative - State Farm Agent Team Member

Sheila Delong - State Farm Agent; Freeland (WA); On-site; USD 35,000 - 75,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

Paid time off

Growth potential/Opportunity for advancement

Job summary

Sheila Delong - State Farm Agent is seeking a Customer Relations Representative in Freeland, WA. The role focuses on building customer relationships to promote insurance products like auto, home, and life insurance.

Candidates should have sales experience and excellent communication skills. The job offers growth potential and benefits like group life insurance and paid time off.

Compensation ranges from $35,000 to $75,000 annually.

Qualifications

• Sales experience (outside or inside) preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written, verbal, and listening communication skills.
• Self-motivated and detail oriented.
• Dedicated to customer service.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and friendly customer service.
• Use a needs-based review process to educate customers.
• Work with the agent to meet marketing goals.

Skills

Sales experience

Excellent communication skills

People-oriented

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Able to learn computer functions

Ability to multi-task

Education

Property and Casualty license

Life and Health license

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Full Time • Freeland - WA

Position Overview

State Farm Insurance Agent located in Freeland, WA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Sheila Delong - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.

As an Agent Team Member, you will receive…

• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.