Customer Relations Representative - State Farm Agent Team Member

Surfsidecoverage; Delaware; On-site; USD 60,000 - 80,000; Full time

Job summary

A local insurance agency is seeking a Customer Relations Representative to join their team in Rehoboth, DE. The ideal candidate will be outgoing, customer-focused, and possess excellent communication skills. Responsibilities include establishing customer relationships, providing friendly service, and developing leads. This position offers competitive pay with bonus opportunities and a chance for advancement in a supportive environment.

Benefits

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Must be outgoing and customer-focused.
• Experience in customer service is preferred.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Develop leads and market appropriate products.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Detail oriented

Ability to work in a team environment

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Rehoboth, DE

Replies within 24 hours

Overview

Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive hourly pay plus commission/bonus.

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

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