Customer Relations Representative - State Farm Agent Team Member

Scott Curry - State Farm Agent; Cumming (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401K

Performance bonus

Health insurance

Paid time off

Flexible hours

Advancement opportunities

Job summary

Scott Curry - State Farm Agent in Cumming, GA is seeking a Customer Relations Representative to handle inbound calls, educate clients on insurance options, and grow the agency through leads and appointments. You will promote products and service offerings in a team-driven setting.

Compensation includes salary plus commission/bonus with 401(k) matching, health insurance, and paid time off, with flexible hours and advancement opportunities within the agency.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented with a customer-focused approach.
• Detail oriented and proactive in problem solving.
• Able to learn computer functions and work in a team.

Responsibilities

• Answering inbound calls to help current clients with insurance related questions.
• Establish customer relationships and follow up with customers as needed.
• Educate customers about insurance options using a needs-based review.
• Develop leads, schedule appointments, identify customer needs, and market products.
• Pivot to additional products and services our clients are missing.
• Make outbound calls to help customers who are late on their bill.

Skills

Excellent communication

People-oriented

Detail oriented

Proactive problem solving

Tech literacy

Team player

Needs-based selling

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public and in a team environment? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!

Responsibilities

• Answering inbound calls to help current clients with insurance related questions
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Pivot to additional products and services our clients are missing
• Make outbound calls to help customers who are late on their bill

As an Agent Team Member, you will receive...

• Life Insurance Benefits
• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $50,000.00 - $70,000.00 per year

We're Hiring!

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Cumming, GA.
• I am a proud graduate of Georgia State University .
• We currently have 7 team members at our agency.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *