Customer Relations Representative - State Farm Agent Team Member

Amandasmyagent; Alabama; On-site; USD 30,000 - 85,000; Full time

Job summary

An insurance agency in Madison, AL is seeking a Customer Relations Representative to enhance client experiences and manage inquiries. Ideal candidates have strong communication skills and a background in customer service. This full-time position offers competitive compensation ranging from $30,000 to $85,000 per year, with various benefits and opportunities for growth.

Benefits

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Parental leave

Training & development

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure satisfaction.

Skills

Strong communication skills

Problem-solving skills

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Madison, AL

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

ROLE DESCRIPTION

As a customer relations representative with Amanda Suciu State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $30,000.00 - $85,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none