Customer Project Specialist

Schneider Electric; Andover (MA); On-site; USD 72,000 - 98,000; Full time

Job summary

Schneider Electric is seeking an Associate, Project Execution to oversee and deliver customer projects from concept to completion. You will coordinate cross-functional and global teams, manage timelines and budgets, and ensure quality delivery for exceptional customer experiences.

In this role you’ll identify risks, drive improvements, and maintain compliance with safety and quality standards while supporting the growth of the project delivery team within Schneider Electric.

Qualifications

• Project management skills including coordinating timelines, resources and deliverables across customer projects.
• Clear updates and communication with stakeholders and customers throughout delivery.
• Ability to build strong customer relationships and ensure a positive experience.
• Focus on identifying process improvements to reduce costs while maintaining quality.
• Experience prioritizing multiple project demands and shifting focus as needed.
• Comfort using project management tools and systems to track progress and report status.
• Ability to assess project data and inform decisions to solve delivery challenges.
• Foundational budgeting skills and cost tracking for projects.

Responsibilities

• Manage end-to-end execution of customer projects, balancing timelines, budgets, and quality standards.
• Coordinate cross-functional and global teams on technology and integration projects.
• Identify and manage project risks while uncovering opportunities to enhance delivery and customer satisfaction.
• Maintain compliance with quality processes, safety regulations, and reporting requirements throughout project lifecycles.

Skills

Project Management

Communication

Customer Orientation

Operational Efficiency

Prioritization

Digital Literacy

Analytical Thinking

Budgeting

Job description

Join our project delivery team as an Associate, Project Execution, where you'll manage customer projects from concept to completion. This role offers hands‑on experience coordinating teams, budgets, and timelines while ensuring quality delivery and exceptional customer experiences.

What will you do?

• Manage end-to-end execution of customer projects, balancing timelines, budgets, and quality standards
• Coordinate cross‑functional and global teams on technology and integration projects
• Identify and manage project risks while uncovering opportunities to enhance delivery and customer satisfaction
• Maintain compliance with quality processes, safety regulations, and reporting requirements throughout project lifecycles

What are the key skills we are looking for?

• Project Management — developing level; coordinating timelines, resources, and deliverables across customer projects
• Communication — developing level; facilitating clear updates between teams, stakeholders, and customers
• Customer Orientation — developing level; building relationships and ensuring a positive customer experience throughout delivery
• Operational Efficiency — developing level; identifying process improvements to reduce costs while maintaining quality
• Prioritization — developing level; managing multiple project demands and adjusting focus as needs shift
• Digital Literacy — developing level; using project management tools and systems to track progress and report status
• Analytical Thinking — developing level; assessing project data to inform decisions and solve delivery challenges
• Budgeting — foundational level; tracking project expenses and supporting financial management activities

What qualifications will make you successful?

• Working knowledge of electrical fundamentals including function of circuit breakers, fuses, voltage, current basic troubleshooting, and the ability to read and understand electrical one‑line (single line) drawings
• Strong problem‑solving abilities with a practical approach to overcoming project challenges
• Collaborative spirit and comfort working with diverse teams across locations
• Attention to detail and commitment to maintaining high quality and compliance standards
• Flexibility and eagerness to grow in a dynamic project delivery environment

What's in it for me?

• Diverse project portfolio that accelerates your skills and career development
• Collaborative culture with access to mentorship and learning opportunities
• Meaningful work that directly impacts customer success and satisfaction
• Clear pathways for advancement within project management and operations

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full‑time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job‑related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well‑being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.