Customer Project Manager

Bloom Energy; San Jose (CA); On-site; USD 149,200 - 214,800; Full time

Job summary

Bloom Energy is seeking a Customer Project Manager to join our San Jose, CA team. This role is pivotal for ownership of large energy projects from pre-contract to power-on, ensuring customer satisfaction and timely delivery.

The ideal candidate will have 15+ years in project management, a B.S. in Engineering, and a strong record in executing projects. Proficiency with scheduling software is essential, and PMP certification is preferred.

Strong communication and organizational abilities are required to engage with C-level leadership and manage project risks effectively.

Qualifications

• 15+ years of project or program management in a technical function.
• Experience managing large datacenter or power infrastructure projects.
• Experience from startup phase to Fortune 500 environment.

Responsibilities

• Serve as the single point of customer project ownership.
• Manage an end-to-end stage-gate process.
• Identify risks and secure buy-in for mitigation.
• Maintain regular reporting of project execution.

Skills

High emotional intelligence

Strong problem-solving skills

Excellent organizational abilities

Communication skills for project status

Technical discussion capability

Focus on execution

Project execution record

Education

B.S. in Engineering

MBA (preferred)

Project Management Professional (PMP) certification

Tools

Microsoft Project

ERP systems

MRP systems

Job description

Overview

We are scaling faster than any complex hardware company ever, and we are looking for a Customer Project Manager to join our dynamic, first‑of‑its‑kind organization. The role reports directly to the Head of Program Management and will be based 5 days a week in person at our HQ in SanJose, CA.

Responsibilities

• Serve as the single point of customer project ownership from pre‑contract through power‑on for large, ambitious energy generation projects.
• Institute and manage an end‑to‑end stage‑gate process that aligns the customer and all internal stakeholders to ensure projects are delivered on time and satisfy the customer’s expectations.
• Identify risks early, secure buy‑in for mitigation, and ensure timely closure with the appropriate owners across the organization.
• Question requirements that would slow the project’s momentum.
• Travel to sites as needed to resolve issues and keep projects on track.
• Maintain disciplined, regular reporting of all aspects of customer project execution to executive leadership.

Required Skills

• High emotional intelligence and strong problem‑solving skills grounded in first‑principles thinking.
• Excellent organizational abilities and confidence communicating project status and risk mitigation strategies to C‑level leadership.
• Ability to discuss technical engineering details with a senior manager and then transition to commercial contract discussions with the sales team.
• Focus on execution and a willingness to put customer and company success first.
• Strong project execution record with cross‑functional teams on tight timelines and limited resources.

Experience & Education

• 15+ years of project or program management in a technical function, EPC management, or relevant power/hardware/industrial capacity.
• Experience managing large datacenter or power infrastructure projects that require long‑term planning and upstream alignment.
• Experience operating from a scrappy startup phase to a Fortune500 environment, ideally within the same company.
• B.S. in Engineering (Chemical, Civil, Electrical, Mechanical). MBA is a plus.
• Project Management Professional (PMP) certification preferred.
• Proficiency with scheduling software such as Microsoft Project, ERP, and MRP systems.

Salary

$149,200.00 – $214,800.00