Customer Project Manager

Philips International; Northern (KY); Hybrid; USD 90,000 - 143,000; Full time

Benefits offered by this job

PTO

401k matching

Stock purchase plan

Job summary

Philips is seeking a Customer Project Manager for the South Territory to oversee Radiology Product Deployment projects in an IT healthcare setting. You will develop plans, manage budgets, risks, and timelines, and lead cross-functional teams from planning to go-live across PACS/VNA/Cloud deployments.

The role requires 5+ years of IT project management in healthcare IT, experience with PACS (preferably Philips Vue), and PMI certification timing. Willingness to travel up to 20%.

Qualifications

• Bachelor degree or equivalent with 5+ years of IT project management experience.
• Experience delivering IT healthcare projects, preferably PACS deployments.
• PMI certification required within the specified start period.

Responsibilities

• Develop and manage project plans aligned to SOW scope, timelines, resources, risks.
• Lead end-to-end project execution from planning to go-live.
• Monitor budgets, costs, and effort; take corrective actions as needed.
• Coordinate cross-functional resources and external partners.
• Oversee system implementation, integration, and go-live activities.
• Maintain clear communication and high-quality project documentation.

Skills

Project management

Healthcare IT

PACS (Philips Vue)

Cross-functional leadership

Communication skills

Education

Bachelor degree in Computer Science, Engineering or Business

Tools

PACS

Philips Vue PACS

Job description

Customer Project Manager – South Territory

As the Customer Project Manager supporting Radiology Product Deployment you will manage all aspects (budget, quality, forecasting, project team resources, etc.) of RIS/PACS/VNA/Cloud projects in an IT Healthcare environment.

Your role:

• Develop and manage project plans aligned to SOW scope, timelines, resources, risks, and quality standards
• Lead end-to-end project execution (planning through go-live), ensuring delivery across quality, cost, and schedule targets
• Monitor project budgets, track costs/effort, evaluate feasibility, and take corrective actions as needed
• Coordinate cross-functional resources, including internal teams, external partners, and equipment delivery schedules
• Oversee system implementation, integration, and go-live activities to ensure successful deployment
• Drive clear communication across stakeholders and maintain high-quality project documentation
• Ensure compliance with customer requirements and internal policies while delivering a positive customer experience and identifying upsell opportunities

You're the right fit if:

• Bachelor degree in Computer Science, Engineering, Business and a minimum of 5 years of specific project or program management experience in an IT related industry (or equivalent 9+ years of experience without bachelors degree). Healthcare IT experience is preferable with knowledge of the Carestream Vue product
• Proven track record of successful project delivery results. Experience working within the entire project life cycle and demonstrated success in working with customers, vendors, and leading cross-functional teams
• Must have hands‑on PACS project management experience, preferably with Philips Vue PACS or similar Picture Archiving and Communication Systems (PACS).
• Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality
• Excellent communication and interpersonal skills - ability to interface and influence at multiple organizations including the executive level
• Must be willing to travel up to 20% anywhere in the United States

The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a Field based role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture.

Philips Transparency Details

• The pay range for this position in AL, AZ, AR, CO, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MI, MS, MO, MN, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY is $90,000 to $143,000.
• The pay range for this position in AK, DE, HI, MD, MN, and RI is $95,000 to $150,000.
• The pay range for this position in CA, CT, DC, MA, NJ, NY, or WA is $101,000 to $160,000.
• The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Equal Employment

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law.

As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights