Customer Project Manager

101 Bloom Energy; Big Bend Township (ND); On-site; USD 149,200 - 214,800; Full time

Job summary

Bloom Energy is seeking a Customer Project Manager to own end-to-end delivery for large-scale energy projects. You will report to the Head of Program Management and operate on-site at the San Jose HQ, coordinating pre-contract through power-on with executive leadership.

You will drive risk mitigation, requirements scrutiny for speed, and relentless customer satisfaction, traveling as needed to resolve issues and keep projects on track.

Qualifications

• 12+ years of project/program management in a technical function or EPC management.
• Experience managing large data center or power infrastructure projects with long timelines.
• Proven ability to execute with cross-functional teams under tight timelines.

Responsibilities

• Serve as single point customer project owner from pre-contract to power-on.
• Institute and manage end-to-end stage gate process aligning customer and internal stakeholders.
• Maintain the
• Power On

Skills

High EQ

First principles thinking

Executive communication

Executive reporting

Commercial negotiation

Customer-first mindset

Education

B.S. Engineering: Chemical, Civil, Electrical or Mechanical

MBA is a plus

Tools

Microsoft Project

ERP systems

MRP systems

Job description

We are scaling faster than any complex hardware company ever and are looking for a Customer Project Manager to join our dynamic, first of its kind organization to help execute at scale. This role will report directly to the Head of Program Management and will be based 5 days a week in person at company HQ in San Jose, CA.

Role and Responsibilities

• You are the single point customer project owner from pre-contract to power on for some of the largest and most ambitious energy generation projects on the planet
• You are responsible for instituting and managing an end-to-end stage gate process that aligns the customer and all internal Bloom Energy stakeholders to ensure projects happen on time and the customer is delighted with the results
• “Power On” is your north star
• You don’t just make sure risks are raised early, you make sure the risk gets buy in and is closed out quickly with the right owner(s) across the organization.
• You question requirements when it will increase speed, not block/slowdown the project
• Travel: you do what it takes. If boots on the ground are required, you get on a plane and go solve the problem.

Skills

• You are a high EQ person
• You know how to solve problems in the real world from first principles
• You are extremely organized and can confidently communicate project status and risk mitigation strategies to CEO level leadership with little notice.
• This role will require disciplined and regular report out of all aspects of customer project execution to executive leadership
• You can talk the talk with a highly technical engineering manager, then walk in to the next meeting and close out commercial contract topics with the sales team.
• You have focused your career on getting things done, not playing organization politics
• You put customer and company success first, because you know that customer success leads to company success, which then leads to your success.

Experience

• 12+ years of project/program management in a technical function, EPC management or relevant power/hardware/industrial capacity.
• Ideally large datacenter or power infrastructure project management experience requiring long term planning and upstream alignment rather than last minute brute force.
• Evidence of exceptional execution managing cross function teams on extremely tight timelines with limited resources.
• You have experience operating from scrappy startup phase to fortune 500…ideally in the same company.
• Ideally B.S. Engineering: Chemical, Civil, Electrical or Mechanical Engineering MBA is a plus
• Project Management Professional certification (PMP).
• Scheduling software programs: Microsoft Project, ERP and MRP systems

Salary Ranges: $149,200.00 - $214,800.00

Bloom Energy's mission is to make clean, reliable energy affordable for everyone in the world. With roots in NASA’s Mars Program, the company’s founder, chairman, and Chief Executive Officer, Dr. K.R. Sridhar, developed an innovative fuel cell technology that is shifting the energy paradigm and redefining the electric power market. The Bloom Energy Server is a distributed electric power solution built for the digital age and capable of delivering highly reliable, uninterrupted, 24x7 constant power that is also clean and sustainable. Bloom’s unique on-site power generation systems are among the most efficient on the planet, providing significantly reduced operating costs and producing dramatically lower greenhouse gas emissions. By generating power where it is consumed, Bloom Energy offers increased electrical reliability and improved energy security, providing a clear path to energy independence. Some of the largest companies in the world trust Bloom Energy to provide their businesses with clean, reliable and resilient energy. Bloom’s customers include many Fortune 100 companies and leaders in manufacturing, data centers, healthcare, retail, higher education, utilities, and other industries. The company, headquartered in San Jose, California, is growing quickly and looking to add to its dynamic team. Stay up to date with Bloom Energy through our social channels.