Customer Programs Lead for High-Tech RF Systems

Elve, Inc.; San Francisco (CA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Vacation

Startup environment

Exposure to cutting-edge technology

Job summary

Elve, Inc. in Davis, CA is seeking a capable Program Manager to coordinate multiple customer and internal projects across engineering, operations, and external partners. You will define timelines, track deliverables, and drive cross-functional collaboration to keep programs on schedule.

The role requires strong ownership, excellent communication, and the ability to operate in a fast-paced, ambiguous startup environment. This is a full-time salaried position.

Qualifications

• 3+ years of experience in program management, project coordination, operations, engineering, or a related role in a manufacturing or hardware environment.
• Proven ability to manage multiple projects simultaneously while maintaining strong attention to detail.
• Experience defining, tracking, and driving timelines, schedules, and deliverables.
• Strong organizational and execution skills with a high degree of ownership and follow-through.
• Excellent written and verbal communication skills, including customer-facing experience.
• Ability to work cross-functionally with engineering, manufacturing, and external partners.
• Demonstrated ability to identify roadblocks and proactively drive resolution.
• Comfortable working in a fast-paced, ambiguous environment with evolving priorities.
• Self-driven, motivated, and highly detail-oriented.

Responsibilities

• Own coordination and execution of multiple concurrent customer and internal projects.
• Define, maintain, and track project timelines, schedules, deliverables, and dependencies.
• Work closely with internal teams to identify and eliminate roadblocks.
• Drive accountability across teams to ensure milestones are met on schedule.
• Interface directly with customers, providing updates, managing expectations, and ensuring a high-quality experience.
• Support submission of deliverables for both commercial and government programs, ensuring compliance, accuracy, and completeness.
• Establish and manage RMA (Return Material Authorization) processes in collaboration with internal teams.
• Define, track, and report KPIs related to customer satisfaction, delivery performance, and operational efficiency.
• Identify risks early and proactively drive mitigation plans.
• Partner with engineering teams to support product validation activities such as lifetime testing and reliability data collection.
• Translate technical results into clear, structured outputs such as reports, white papers, and customer-facing presentations.
• Drive cross-functional communication to ensure alignment between Elve teams and external parties.
• Continuously improve processes related to project tracking, scheduling, customer engagement, and program execution

Education

Bachelor's degree in engineering, science, business, economics, or a related field

Job description

Elve, Inc. in Davis, CA is seeking a capable Program Manager to coordinate multiple customer and internal projects across engineering, operations, and external partners. You will define timelines, track deliverables, and drive cross-functional collaboration to keep programs on schedule.

The role requires strong ownership, excellent communication, and the ability to operate in a fast-paced, ambiguous startup environment. This is a full-time salaried position.