Customer Product Development Engineer

100 Intel Corporation; Chandler (AZ); Hybrid; USD 142,000 - 269,000; Full time

Benefits offered by this job

Competitive pay

Stock bonuses

Health benefits

Retirement plan

Paid vacation

Job summary

Intel Corporation in Arizona seeks experienced engineers for Customer Engineering to drive Intel's transition from IDM to Foundry, delivering silicon solutions and advanced manufacturing success with a focus on yield improvement and customer satisfaction.

Ideal candidates collaborate with internal teams to meet PDK specifications, support data-driven decisions, and contribute to technology roadmaps across device, process, and test domains.

Qualifications

• Bachelor's or Master's degree in a science or engineering discipline and 4+ years of semiconductor-industry experience.
• 3+ years of experience in at least one of the following:
• Strong hands-on analytical skills including data querying, cleaning and sanity checks, preparation, statistical analysis, visualization, modeling, and drawing conclusions.
• Experience in a semiconductor wafer-fab or manufacturing environment using device and yield-analysis methods and tools.
• Knowledge of process impacts on devices and the interactions among device, process, integration, test, product, and yield performance.

Responsibilities

• Lead and coordinate cross-functional teams to deliver silicon manufacturing solutions that meet Intel PDK specifications and address customer-specific requirements.
• Partner with technology-development teams to ensure devices and yield performance meet development milestones and customer manufacturing goals.
• Conduct baseline and ongoing data analysis across test sockets, devices, products, and fab processes to identify performance and yield-improvement opportunities.
• Identify test-condition, device, integration, and fab-process opportunities that can improve Unit-to-Wafer yield and manufacturing performance.
• Develop data-driven models, physical interpretations, and yield predictions to support technology roadmaps and customer manufacturing objectives.
• Support yield-improvement projects, device issues, excursions, investigations, and containment activities in partnership with customers and internal teams.
• Define clear problem statements through data mining, identify patterns, draw conclusions, and communicate findings to technical and executive stakeholders.
• Guide teams of subject-matter experts to systematically resolve complex device and yield problems while maintaining customer satisfaction.
• Oversee change management and provide timely, clear technical reports and updates to customers.
• Support customers during early project phases and throughout technology development, product introduction, manufacturing ramp, and product life cycles.
• Help customers successfully use Intel manufacturing capabilities and lead solutions that extend across device, yield, process, test, integration, and product domains.
• Capture key learnings, standardize effective methods, and proliferate best practices across teams, products, customers, and technologies.

Skills

Problem solving

Autonomy

Communication

Analytical mindset

Education

Bachelor's or Master's in science/engineering

Tools

JMP

JVS

Genome

TRACE

AQUA

CB

WIJT

Job description

Job Details

Embark with us on a journey of growth and transformation as we create exceptionally engineered technology and bring AI everywhere. As a valued team member, your adaptability and attention to detail will contribute to our drive for results and relentless pursuit of quality, ensuring we meet our customers' needs with precision. Join us and build on our legacy of innovation and collaboration as we deliver world-changing technology that improves the life of every person on the planet.

Life at Intel: https://jobs.intel.com/en/life-at-intel

Join Customer Engineering and play a pivotal role in Intel's transition from IDM to Foundry. Customer Engineering is an integral part of Manufacturing Development and Customer Engineering (MDCE), responsible for improving yield and performance on high-volume manufacturing technologies while supporting Intel customers. The team works with foundry customers to deliver world-class service, seamless technology integration, and manufacturing success. This requisition seeks engineers with expertise in Device, Integration, or Yield engineering, or a combination of all. Selected candidates will work closely with internal technology-development, manufacturing, test, product, and customer teams to deliver silicon solutions that meet PDK specifications, improve Unit-to-Wafer yield, and support customer requirements throughout the technology and product life cycles.

Responsibilities

• Lead and coordinate cross-functional teams to deliver silicon manufacturing solutions that meet Intel PDK specifications and address customer-specific requirements.
• Partner with technology-development teams to ensure devices and yield performance meet development milestones and customer manufacturing goals.
• Conduct baseline and ongoing data analysis across test sockets, devices, products, and fab processes to identify performance and yield-improvement opportunities.
• Identify test-condition, device, integration, and fab-process opportunities that can improve Unit-to-Wafer yield and manufacturing performance.
• Develop data-driven models, physical interpretations, and yield predictions to support technology roadmaps and customer manufacturing objectives.
• Support yield-improvement projects, device issues, excursions, investigations, and containment activities in partnership with customers and internal teams.
• Define clear problem statements through data mining, identify patterns, draw conclusions, and communicate findings to technical and executive stakeholders.
• Guide teams of subject-matter experts to systematically resolve complex device and yield problems while maintaining customer satisfaction.
• Oversee change management and provide timely, clear technical reports and updates to customers.
• Support customers during early project phases and throughout technology development, product introduction, manufacturing ramp, and product life cycles.
• Help customers successfully use Intel manufacturing capabilities and lead solutions that extend across device, yield, process, test, integration, and product domains.
• Capture key learnings, standardize effective methods, and proliferate best practices across teams, products, customers, and technologies.

Ideal Candidate Traits

• Strong problem-solving skills, self-initiative, and self-learning capability, with the ability to work autonomously and take ownership of complex problems.
• High tolerance for ambiguity and the ability to break broad or unclear problem statements into structured, actionable work.
• Ability to work effectively across multifunctional and multicultural teams and organizations.
• Highly organized, with the ability to identify patterns, abstract key learnings, and systemize and proliferate best practices.
• Excellent written and verbal communication skills, including the ability to distill complex technical information into clear messages for varied audiences.
• Strong analytical mindset and demonstrated ability to drive cross-functional projects to completion.

Minimum Qualifications

Bachelor's or Master's degree in a science or engineering discipline and 4+ years of semiconductor-industry experience.

3+ years of experience in at least one of the following:

• Strong hands-on analytical skills, including data querying, cleaning and sanity checks, preparation, statistical analysis, visualization, modeling, and drawing conclusions.
• Experience in a semiconductor wafer-fab or manufacturing environment using device and yield-analysis methods and tools.
• Knowledge of process impacts on devices and the interactions among device, process, integration, test, product, and yield performance.

Preferred Qualifications

• Ph.D. with 3+ years of relevant experience in 300 mm startup and ramp of advanced logic process technologies; experience across an entire foundry technology cycle is a plus.
• Experience in yield analysis (LYA), device engineering, integration, process engineering, process control, materials analysis, or related disciplines.
• Demonstrated success leading task forces, continuous-improvement efforts, or cross-functional device and yield-improvement projects.
• Understanding of test programs, products, process flows, foundry customer requirements, and technology-development cycles.
• Familiarity with semiconductor analysis tools such as JMP, JVS, Genome, TRACE, AQUA, CB, and WIJT is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Work Model and Additional Information

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. Job posting details (such as work model, location or time type) are subject to change. ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter. Intel's official careers website. Find your next job and take on projects that shape tomorrow’s technology.

Interview Tips: https://www.intel.com/content/www/us/en/jobs/hiring.html

Job Type & Location

• Job Type: Experienced Hire
• Shift: Shift 1 (United States of America)
• Primary Location: US, Arizona, Phoenix
• Additional Locations: US, Oregon, Hillsboro

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.

Annual Salary Range

Annual Salary Range for jobs which could be performed in the US: $141,910.00-269,100.00 USD The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process.