Customer Pick Up Associate Lead

Furniture Mart USA; Sioux Falls (SD); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Paid training

Full benefits package

401(k) with employer match

Big employee & family discounts

Job summary

Furniture Mart USA is seeking a customer-focused, hands-on warehouse team member. This full-time role involves operating a motorized lift, directing daily warehouse activities, loading and unloading trucks, and assisting customer pickups.

You must be able to lift over 100 lbs, operate a lift up to 40 feet, and preferably have forklift or Bobcat experience. We offer paid training, comprehensive benefits, 401(k) with employer match, and employee discounts.

Qualifications

• Must be able to lift in excess of 100 lbs on a regular basis.
• Ability to run a lift machine from heights up to 40 feet.
• Prior forklift or Bobcat experience preferred.
• Excellent communication and customer service skills required.

Responsibilities

• Operate a motorized lift to move merchandise in the warehouse.
• Direct the daily activities of the warehouse, including labor, scheduling, supervision and proper utilization of space and equipment.
• Load/unload trucks.
• Assist with customer pick-ups.
• Inspect/assemble furniture and perform minor repair work on furniture.
• Provide quality customer service.

Skills

Customer service

Teamwork

Communication

Forklift operation

Tools

Forklift/Bobcat operation

Job description

Since 1976, Furniture Mart USA has been more than just a furniture retailer, it’s a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. If you're passionate about helping others transform their house into a home, you’ll feel right at home here too.

Join a team that’s built on trust, teamwork, and a shared commitment to excellence. Whether you're just starting out or looking to take your career to the next level, Furniture Mart USA is where your future begins.

Our mission is simple: Transform houses into homes, employees into family, and customers into friends. If you share our vision and values, we invite you to join our team.

Starting Wage: $20/HR

Summary

This is an exciting opportunity for a customer-focused, self‑motivated, hands‑on individual who enjoys staying active while providing quality customer service!

• Full-Time (40 hours/week)
• Operate a motorized lift to move merchandise in the warehouse
• Direct the daily activities of the warehouse, including labor, scheduling, supervision and proper utilization of space and equipment
• Load/unload trucks
• Assist with customer pick‑ups
• Inspect/assemble furniture and perform minor repair work on furniture
• Provide quality customer service

Requirements/Qualifications

• Must be able to lift in excess of 100 lbs. on a regular basis
• Position requires the ability to run a lift machine from heights up to 40 feet
• Prior forklift or Bobcat experience preferred
• Excellent communication and customer service skills required

Benefits

As a full‑time member of our Furniture Mart USA family, you will enjoy:

• Paid training
• Full benefits package: Medical, Dental, Vision, Life, Disability, Paid Time Off, and more
• 401(k) with employer match
• Big employee & family discounts on furniture and mattresses

Furniture Mart USA is an Equal Opportunity Employer