Customer Operations Intern

Highline Warren, LLC; Lisle (IL); On-site; USD 25,000 - 30,000; Part time

Job summary

Highline Warren, LLC is offering a Customer Operations Intern position in Lisle, IL. The role blends on-site collaboration (Mon–Thu) with remote flexibility on Fridays, and runs May 2027–August 2027. You will engage with Sales, Marketing, Finance and Supply Chain to support customer retention and revenue growth.

You’ll gain hands-on experience in a fast-paced distribution environment while building essential business skills and cross-functional relationships.

Qualifications

• Must be a current junior student at a college or university.
• Interest in business and direct customer interaction careers.
• Comfortable with data analytics and Microsoft Office.

Responsibilities

• Assist in process improvements and cross-functional projects.
• Support eCommerce and data analysis activities to drive revenue and efficiency.
• Contribute to data cleanup and template creation for ordering.
• Assist Customer Operations with master data updates and reporting.

Skills

Go-getter

Customer interaction

Data analytics

Logical mindset

Strong communication

Education

University student (junior)

Tools

Microsoft Office

Job description

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Customer Operations Intern Job Description

Who We Are

Highline Warren is a vertically integrated distributor of maintenance consumables with unmatched access to the North American market. Headquartered in Memphis, Tennessee, the company operates 21 distribution and manufacturing facilities across North America, offering more than 30,000 products to over 10,000 customers.

Highline Warren provides access to over 400 trusted brands – including national, owned, and private label products – and serves as a strategic manufacturing partner to top retailers across North America. With industry-leading fill rates and a strategic network that reaches 99% of the U.S. population within two days, the company simplifies the supply chain for its customers. Employing more than 1,700 teammates, Highline Warren is driven by people powered performance. For more information, visit our website at www.HighlineWarren.com .

Internship Location: Lisle, IL

Setting: Hybrid (Monday – Thursday Onsite, Friday Remote Flexibility)

Duration: May 2027 – August 2027

Schedule: Monday-Friday, 40 hours/week

Overview of Role

Highline Warren is seeking an ambitious, self‑motivated intern to join our Customer Operations team within the Commercial Sales organization. This internship offers a hands‑on opportunity to contribute to projects and process improvements that directly support customer retention and sales growth. As an intern, you’ll collaborate with cross‑functional teams—including Sales, Marketing, Finance, and Supply Chain—to gain valuable experience in a dynamic, fast‑paced industry. This role is ideal for a current student looking to develop real‑world business skills while making a measurable impact.

Key Responsibilities

• Process Improvement: streamline manual processes (make less manual)


• eCommerce activities: Customer‑facing analysis; internal collaboration designed to increase revenue, streamline processes, driving adoption


• Data/spreadsheet clean‑up – create ordering template that can be uploaded


• Customer Master analysis/processes – how to update

Required Skills, Knowledge, and Abilities

• Go‑getter personality with an eagerness to learn, willingness to “roll up your sleeves” to get the job done and focus on building relationships within the company.


• Desire to pursue business and direct customer interaction career


• Comfortable with data analytics eg: Microsoft Suite


• Demonstrable logically driven mindset


• Strong verbal and written communication skills

Minimum Experience and Education

Must be a current junior student at a college or university (rising senior student during the summer internship).