Customer-Obsessed Retail Associate – Flexible Shifts & Growth

The TJX Companies, Inc.; Portsmouth (NH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care benefits

Paid holidays/vacation

Job summary

The TJX Companies, Inc. in Portsmouth, NH is hiring for a customer-focused team member to deliver an exceptional shopping experience. You will engage with customers, maintain a clean store, and support store operations across departments as needed.

Ideal candidates excel in customer service, communication, and multitasking, with a willingness to adapt to changing priorities. The role offers a flexible schedule and access to associate benefits and discounts.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Role models established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Communication

Organization

Multitasking

Adaptability

Job description

The TJX Companies, Inc. in Portsmouth, NH is hiring for a customer-focused team member to deliver an exceptional shopping experience. You will engage with customers, maintain a clean store, and support store operations across departments as needed.

Ideal candidates excel in customer service, communication, and multitasking, with a willingness to adapt to changing priorities. The role offers a flexible schedule and access to associate benefits and discounts.