Customer Manager Associate

Acosta; Kearney (MO); On-site; USD 37,000 - 45,000; Full time

Job summary

Acosta is seeking a Customer Manager Associate to cover the designated territory within the market. You will report to the Retail Sales Manager or Senior Customer Manager and develop relationships with store managers to achieve short and long-term objectives at assigned stores.

Responsibilities include selling promotional programs for displays at independent natural retailers, securing distribution with distributors like UNFI or KeHE, merchandising, audits, and reporting results using provided

Qualifications

• Bachelor degree or equivalent work experience.
• Sales experience.
• Strong interpersonal, organizational and sales skills.
• Proficient in Outlook and Excel.

Responsibilities

• Sell promotional programs for displays.
• Sell incremental quantities for displays and TPR with distributors.
• Develop relationships with store managers and buyers.
• Obtain distribution and placement of new items via distributors.
• Identify and correct voids.
• Merchandise products for best shelf placement.
• Attend retailer resets when requested.
• Complete audits and pricing surveys.
• Communicate competitive and market activity to management.
• Utilize technology to report results.
• Set and review performance against objectives with Sales Manager.

Skills

Sales experience

Interpersonal skills

Organizational skills

Communication skills

Education

Bachelor Degree or equivalent

Tools

Outlook

Excel

Job description

Description

The Customer Manager Associate will cover the territory & surrounding area they are hired for in a given market. This position reports to the Retail Sales Manager or Senior Customer Manager. Develops relationships with store managers/personnel to achieve directed short and long-term performance objectives at assigned stores within a geographic territory.

Activities center on wall-to-wall sales coverage including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling and product merchandising, resulting in incremental sales volume. Associate CMs have same selling duties as others in the job family for less complex small and midsize retailers.

Responsibilities

• Sells promotional programs for displays at independent natural retailers purchasing from distributors.
• Sells incremental quantities for display and TPR based on OI programs through the distributors.
• Develops relationships with store managers and buyers through impeccable communication and follow through.
• Obtains distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
• Identifies and corrects voids.
• Merchandises manufacturer’s products to obtain best possible shelf placement
• Attends retailer resets when requested.
• Completes audits and pricing surveys in stores as requested.
• Communicates competitive and market activity to management.
• Utilizes supplied technology to report on results.
• Sets and reviews performance against objectives with Sales Manager.

Qualifications

• Bachelor Degree or equivalent work experience
• Sales experience
• Strong interpersonal, organizational and sales skills with the ability to work effectively with team members, peers, management and external customer contacts.
• Home space to store samples that are readily accessible and securely stored.
• Basic Office (Outlook, Excel) functionality comprehension required and proficient in managing Outlook e-mail and calendar, as well as Excel basic workbooks.

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About Us

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail] . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Sales Support

Position Type: Full time

Business Unit: Sales

Salary Range: $37400.00 - $45000.00

Company: Acosta Employee Holdco LLC

Req ID: 37556

Employer Description: USACOSTAEMPLOYER DESC