Customer Logistics Lead – Multi-Channel Operations

Halo Dream, Inc.; New York (NY); Hybrid; USD 95,000 - 110,000; Full time

Job summary

A leading juvenile products company headquartered in New York City seeks a Manager of Customer Logistics. This hands-on role involves overseeing order management and domestic logistics execution. You will lead a team while ensuring high service levels across multiple channels. The ideal candidate will possess 5–8+ years of experience, a relevant degree, and strong knowledge of operations in the consumer goods sector. This hybrid position also offers a competitive salary between $95,000 and $110,000.

Qualifications

• 5–8+ years of experience in operations, customer logistics, or supply chain roles.
• Strong experience with order management and EDI operations.
• Familiarity with multi-channel distribution and consumer goods environment.

Responsibilities

• Oversee end-to-end order lifecycle and ensure timely processing.
• Act as primary contact for 3PL partners and monitor daily operations.
• Support month-end activities related to shipments and invoicing.

Skills

Order management

Logistics coordination

Strong communication

Problem solving

Education

Bachelor’s degree in a related field

Tools

Microsoft Office

Business Central ERP

WMS platforms

Advanced Excel

Job description

A leading juvenile products company headquartered in New York City seeks a Manager of Customer Logistics. This hands-on role involves overseeing order management and domestic logistics execution. You will lead a team while ensuring high service levels across multiple channels. The ideal candidate will possess 5–8+ years of experience, a relevant degree, and strong knowledge of operations in the consumer goods sector. This hybrid position also offers a competitive salary between $95,000 and $110,000.