Customer Journey Designer

Socket.dev; Culver City (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Apple seeks a designer, communicator, and problem solver who can own end-to-end visual, UX, Partner Sites and Customer Journey Design across media, platforms, and formats, shaping campaigns and product experiences.

Collaborate with cross-functional partners, develop prototypes for multiple devices, and nurture creative teams to align around a shared vision, while honoring Apple's brand authenticity and cultural nuances.

Qualifications

• Bachelor’s degree in Graphic, Information, Communication, Web design or equivalent experience.
• 5+ years relevant design or creative experience required; portfolio demonstrating proficiency across digital, social or static form factors.
• Passion for the brand and commitment to preserving its authenticity.

Responsibilities

• Own end-to-end visual, UX, Partner Sites and Customer Journey Design across media, platforms and formats.
• Shape campaigns, craft intuitive and beautiful product experiences, and collaborate with cross-functional partners.
• Develop prototypes for a variety of platforms and use cases across devices and scenarios.

Skills

Graphic design

Information design

User experience design

Communication

Education

Bachelor’s degree in Graphic, Information, Communication, Web design

Job description

At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We’re looking for a designer, communicator, and problem solver who can own end-to-end visual, user experience, Partner Sites and Customer Journey Design across media, platforms, and formats. In this role, you’ll shape campaigns, craft intuitive and beautiful product experiences, and collaborate closely with cross-functional partners while maintaining a deep understanding of digital curation and culture.

Description

We are looking for talent, who is a fountain of ideas and creative thinking who can think and implement quickly, laterally, independently or collaboratively. In this role, you will need to be experienced in developing and executing an design strategy and has an advanced understanding of what makes Apple Services engaging and successful across platforms and audiences - Demonstrates strong user experience sensibilities with an uncanny level of curiosity; keeps up with the evolving landscape of available tools, technologies and resources - Collaborates with Creatives, Project Managers, Marketing, Business Owners and Executives to tackle complex problems with simple solutions - Experience developing prototypes for a variety of platforms and use cases; can rapidly prototype their ideas across a myriad of devices, experiences and scenarios - A passion for nurturing relationships, managing and mentoring creatives, and can use that rapport to align teams around a vision - Keen understanding of local market creative and cultural nuances - Ability to work on global teams, across time zones, date lines and traditional routine

Minimum Qualifications

Bachelor’s degree in Graphic, Information, Communication, Web design or equivalent experienceAdditional Requirements Portfolio demonstrating proficiency in delivering strategic ideas across digital, social or static form factors. 5+ years relevant design or creative experience required; bonus for tours in publishing, magazines, or content creation/delivery Has passion about the brand and is relentless in preserving its authenticity

Preferred Qualifications

- Brings experience developing prototypes for a variety of platforms and use cases; can rapidly prototype their ideas across a myriad of devices, experiences and scenarios Understanding and partnership, developing relationships, managing and mentoring creatives, and aligning teams around a vision