Customer Growth Strategy Senior Manager | Industrials

Accenture PLC; Miami (FL); On-site; USD 140,000 - 260,000; Full time

Job summary

Accenture Song in the United States is seeking a Senior Manager to originate, sell, and deliver growth programs for industrial clients. You will partner with strategy and customer experience practices to create integrated growth solutions and guide them from concept to market launch.

The role emphasizes leading cross-functional teams, building executive relationships, sizing opportunities with data, and traveling 25-50% as needed. MBA or advanced degree preferred; 10+ years in related fields.

Qualifications

• 10+ years in strategy consulting, corporate innovation, or product/service design and launch within the Industrials space (Automotive, Manufacturing, Logistics).
• MBA or advanced degree in innovation, strategy, or related field a plus.
• Track record in customer and market insight, concept validation, and scaling new propositions.
• Strong analytical, facilitation, and executive communication skills.

Responsibilities

• Originate and sell client programs that identify, validate, and scale growth opportunities for Industrials clients.
• Lead cross-functional teams to identify high-value opportunities using customer insights, market analysis, and competitive scanning.
• Size growth opportunities with large-scale data sets and market intelligence; test concepts with evidence.
• Guide go-to-market and scaling strategies for validated opportunities; mentor team members to strengthen advisory capabilities.

Skills

Executive relationship management

Strategic thinking

Cross-functional leadership

Data-driven sizing

Client engagement

Education

MBA or advanced degree in innovation/strategy

Job description

We Are

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

Role Purpose

Originate, sell, and deliver client programs that identify, validate, and scale new customer-led growth opportunities. Senior Managers are responsible for directing the strategic agenda, driving provocative and future-forward thinking, generating POV content, ensuring ideas are tested and refined with the right evidence, and guiding them to market launch and scale.

Key Responsibilities

• Originate c-suite level work within the Industrials sector, partnering across strategy and customer experience practices to bring integrated growth solutions to senior client leaders.

• • Partner with client executives to define growth priorities that align to customer needs and market shifts.

• Build and sustain trusted advisor relationships with executive stakeholders, maintaining a consistent pipeline of business growth and customer innovation across a focused set of Industrials clients.

• Lead cross-functional teams in identifying high-value opportunities through customer insight, market analysis, and competitive scanning.

• Leverage large-scale quantitative and qualitative data sets, including customer surveys, market intelligence, and financial modeling to size growth opportunities.

• Pressure-test assumptions and build the evidence base for strategic recommendations across Industrials clients.

• Apply structured analytical frameworks to prioritize growth initiatives across dimensions of market attractiveness, competitive differentiation, and organizational feasibility, translating complex, multi-variable inputs into clear, sequenced investment roadmaps for C-suite decision-makers.

• Apply proprietary, best-in-class protocols to rapidly test and validate concepts with real and synthetic customer input.

• Prioritize initiatives based on evidence, impact potential, and scalability.

• Guide go-to-market and scaling strategies for validated opportunities.

• Mentor team members to strengthen their strategic and client engagement skills.

• Model a culture of rigor, curiosity, and client-centricity while coaching team members to strengthen both analytical and advisory capabilities in complex industrial contexts.

What Success Looks Like

• Delivering validated, high-impact growth strategies that translate into measurable client results.

• Guide clients through go-to-market strategy and commercial scaling for validated growth propositions, connecting market entry sequencing, channel economics, and customer willingness-to-pay into actionable roadmaps.

• Building trusted relationships with senior client leaders as a go-to advisor for growth and innovation.

• Embedding evidence-based decision-making into client growth planning.

• Ongoing and sustained client relationships in a particular industry.

• A solid pipeline of work that aligns to both industry and customer growth.

• Consistent ability to generate work for self and a small team of individuals.

• Ability to travel 25-50%

Basic Qualifications

• 10+ years in strategy consulting, corporate innovation, or product/service design and launch within the Industrials space (Automotive, Manufacturing, Logistics).

Preferred Qualifications

• Proven experience in consulting engagements with measurable impact.

• MBA or advanced degree in innovation, strategy, or related field a plus.

• Track record in customer and market insight, concept validation, and scaling new propositions.

• Strong analytical, facilitation, and executive communication skills.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 10/17/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary Range

California $122,700 to $317,200

Colorado $122,700 to $317,200

Connecticut $122,700 to $317,200

District of Columbia $122,700 to $317,200

Illinois $122,700 to $317,200

Maine $122,700 to $317,200

Maryland $122,700 to $317,200

Massachusetts $122,700 to $317,200

Minnesota $122,700 to $317,200

New York $122,700 to $317,200

New Jersey $122,700 to $317,200

Ohio $122,700 to $317,200

Virginia $122,700 to $317,200

Washington $122,700 to $317,200

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