Customer Growth Strategy Manager | Consumer Goods, Retail, & Travel

Accenture; New York (NY); On-site; USD 87,000 - 253,000; Full time

Job summary

Accenture is seeking a strategist to support customer-led growth by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work with Managers and client teams to turn insights into market-ready propositions.

Role responsibilities include conducting research on customer needs and market trends, executing rapid testing with real and synthetic customers, synthesizing findings into actionable recommendations, and collaborating across design, product, and

Qualifications

• Strong research and analysis skills.
• Excellent communication and collaboration skills.
• Exposure to concept testing, prototyping, or agile product/service development.
• Understanding of AI/ GenAI
• Understanding of quantitative data sets and some financial value casing and modeling also preferred

Responsibilities

• Conduct research and analysis on customer needs, market trends, and competitive activity.
• Execute rapid testing protocols with real and synthetic customers to validate concepts.
• Synthesize findings into actionable recommendations for prioritization and launch.
• Collaborate with design, product, customer insights, and marketing functions to shape propositions.
• Drive and assist in building business cases for high-priority growth opportunities

Skills

Research and analysis

Communication

Collaboration

AI/GenAI understanding

Quantitative data analysis

Financial modeling

Client-facing delivery

Education

MBA or relevant innovation program

Job description

We Are

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

Role Purpose

• Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.

Key Responsibilities

• Conduct research and analysis on customer needs, market trends, and competitive activity.
• Execute rapid testing protocols with real and synthetic customers to validate concepts.
• Synthesize findings into actionable recommendations for prioritization and launch.
• Collaborate with design, product, customer insights, and marketing functions to shape propositions.
• Drive and assist in building business cases for high-priority growth opportunities

What Success Looks Like

• Producing insight and recommendations that directly shape client growth decisions.
• Effectively applying proprietary methods to accelerate and de-risk validation.
• Building skills in structured problem-solving and client engagement.

Basic Qualifications:

• A minimum of 6 years of experience in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for retail or consumer goods space.

Preferred Qualifications:

• Demonstrated consulting experience with client-facing delivery.
• MBA or relevant innovation program experience a plus.
• Experience or genuine interest in consumer goods, retail or hospitality & travel.
• Strong research and analysis skills.
• Exposure to concept testing, prototyping, or agile product/service development.
• Excellent communication and collaboration skills.
• Understanding of AI/ GenAI
• Understanding of quantitative data sets and some financial value casing and modeling also preferred

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 10/03/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary RangeCalifornia $87,400 to $253,000Cleveland $87,400 to $253,000Colorado $87,400 to $253,000District of Columbia $87,400 to $253,000Illinois $87,400 to $253,000Maine $87,400 to $253,000Maryland $87,400 to $253,000Massachusetts $87,400 to $253,000Minnesota $87,400 to $253,000New York $87,400 to $253,000New Jersey $87,400 to $253,000Virginia $87,400 to $253,000Washington $87,400 to $253,000

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