Customer-Focused Security Officer (Unarmed) – Chicago Patrol

Allied Universal; Chicago (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Smart Tools access to extra shifts

Career growth opportunities

Retirement plan and health benefits

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer Full Time Customer Interaction in Chicago, IL. You will provide friendly customer service, conduct patrols, monitor access points, and respond to incidents, while maintaining a professional environment for tenants and visitors.

Role requires at least a high school diploma, ability to pass background checks and drug screens, and compliance with licensing where applicable. We offer training and growth opportunities within a supportive team.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and/or property management personnel while carrying out site-specific procedures and security-related protocols within a commercial office property.
• Conduct regular and random unarmed patrols of building interiors, entrances, lobbies, parking areas, and perimeter areas to help identify and report unusual conditions or unauthorized activity.
• Monitor access points and assist with visitor, vendor, and delivery access in accordance with site policies.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and documenting activities as required.
• Prepare accurate reports and maintain clear communication with Allied Universal leadership, property management, and emergency responders when needed.

Skills

Customer service

Computer/tablet literacy

Age 18+ / 21+ (armed)

Education

High school diploma or equivalent

Tools

Computer/Tablet

Job description

Allied Universal is seeking a Security Officer Full Time Customer Interaction in Chicago, IL. You will provide friendly customer service, conduct patrols, monitor access points, and respond to incidents, while maintaining a professional environment for tenants and visitors.

Role requires at least a high school diploma, ability to pass background checks and drug screens, and compliance with licensing where applicable. We offer training and growth opportunities within a supportive team.