Customer-Focused Retail Sales Associate

U.S. Department of Veterans Affairs; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Veterans Canteen Service (VCS) at the Department of Veterans Affairs is seeking team members for store operations in Kansas City, MO. The role emphasizes customer service, accurate transactions, and maintaining a clean, well-organized store environment.

Applicants should be able to stand, walk, and bend for extended periods, lift up to 40 pounds, and be comfortable using retail software and POS systems. Experience is preferred but not required; REAL ID is required to work.

Qualifications

• Excellent customer service skills.
• Basic math skills for handling transactions.
• Requires constant standing - walking - and frequent bending.
• Must be able to lift or move objects weighing up to 40 pounds unassisted.
• One year of experience in the service industry is preferred but not required.
• Familiarity with retail software and point-of-sale systems is a plus.

Responsibilities

• Assists customer in locating products & provides detailed information to enhance their shopping experience
• Handles sales transactions efficiently using a cash register - ensuring accuracy & customer satisfaction
• Restocks merchandise and ensures products are properly labeled for display
• Maintains a clean & organized store environment - ensuring a pleasant & efficient shopping experience
• Performs other duties as assigned.

Skills

Customer service

Basic math

Cash handling

Tools

POS systems

Retail software

Job description

Veterans Canteen Service (VCS) at the Department of Veterans Affairs is seeking team members for store operations in Kansas City, MO. The role emphasizes customer service, accurate transactions, and maintaining a clean, well-organized store environment.

Applicants should be able to stand, walk, and bend for extended periods, lift up to 40 pounds, and be comfortable using retail software and POS systems. Experience is preferred but not required; REAL ID is required to work.