Customer-Focused Retail Associate: Service & Stocking

Dollar General; Keysville (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Dollar General in Keysville, VA is seeking a Sales Associate to be a friendly point of contact for customers, assisting with locating merchandise, answering questions, and processing purchases at the cash register with accuracy.

You will stock, rotate, and display merchandise, monitor planograms, and maintain clean, safe store conditions. The role requires standing/walking, lifting up to 40 pounds, and teamwork to support the Store Manager in daily operations and loss prevention.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planograms and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Customer service

Interpersonal communication

Planogram reading

Cash handling

Basic mathematics

Cash register operations

Stock merchandise

Education

High school diploma or equivalent

Tools

POS system

Cash register

Job description

Dollar General in Keysville, VA is seeking a Sales Associate to be a friendly point of contact for customers, assisting with locating merchandise, answering questions, and processing purchases at the cash register with accuracy.

You will stock, rotate, and display merchandise, monitor planograms, and maintain clean, safe store conditions. The role requires standing/walking, lifting up to 40 pounds, and teamwork to support the Store Manager in daily operations and loss prevention.