Customer-Focused Retail Associate | Flexible Schedule

The TJX Companies, Inc.; Harmonville (PA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare options

Paid holidays

Scholarship program

Adoption assistance

Job summary

Marshalls in Plymouth Meeting, PA is hiring for a store associate. You will deliver exceptional customer service, assist in merchandising, processing purchases, and supporting store operations in a fast-paced environment.

Responsibilities include maintaining clean store standards, promoting loyalty programs, and working with the team to meet safety and loss-prevention goals. Flexible scheduling and strong communication are essential.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and maintaining a clean and organized store environment.
• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures.
• Prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed.
• Maintains store cleanliness and participates in the maintenance of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety programs.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Lifting ability

Teamwork

Job description

Marshalls in Plymouth Meeting, PA is hiring for a store associate. You will deliver exceptional customer service, assist in merchandising, processing purchases, and supporting store operations in a fast-paced environment.

Responsibilities include maintaining clean store standards, promoting loyalty programs, and working with the team to meet safety and loss-prevention goals. Flexible scheduling and strong communication are essential.