Customer-Focused Retail Associate — Evening/Night Shift

Kelley's Market; Rockford Township (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical and dental coverage

Vision coverage

FSA

Life and AD&D insurance

Short-term disability

401(k) retirement plan

Paid vacation

Personal time

Illinois Paid Leave

Six paid holidays

Advancement opportunities

Job summary

Kelley’s Market in Loves Park, IL is hiring Retail Sales Associates to help customers and keep our convenience store running smoothly. In this hands-on role, you’ll provide friendly customer service, handle cashier transactions, stock shelves and coolers, and help maintain a clean, welcoming store.

From someone’s first coffee of the morning to their last stop on the way home, you’ll be part of the team that makes everyday stops a better experience.

Qualifications

• Be at least 21 years old.
• Provide friendly, dependable customer service in a busy retail environment.
• Communicate clearly and work effectively with team members and store leadership.
• Use basic math skills to handle cash and process transactions accurately.
• Be available to work flexible hours, including evenings, weekends, and holidays.
• Stand for extended periods, frequently lift up to 30 pounds, and occasionally lift up to 50 pounds.
• Work in coolers, freezers, and outdoor conditions.
• Obtain an alcohol sales operator license where required.

Responsibilities

• Welcome customers and provide friendly, efficient service.
• Operate the cash register and point-of-sale system, process purchases and refunds, and handle cash accurately.
• Answer questions about products, prices, and promotions.
• Stock and organize shelves, coolers, freezers, and merchandise displays.
• Keep the sales floor, restrooms, and exterior areas clean, including fuel pumps and the car wash where applicable.
• Maintain clean, stocked Kelley’s Café food and beverage areas and follow food safety procedures.
• Complete shift paperwork and assist with cash and safe reconciliation.
• Follow safety, security, and cash-handling procedures.
• Communicate customer concerns, equipment problems, and other issues to store leadership.
• Work with your team to keep daily store operations running smoothly.

Skills

Customer service

Cashier operations

Stocking shelves

Communication

Food safety procedures

Job description

Kelley’s Market in Loves Park, IL is hiring Retail Sales Associates to help customers and keep our convenience store running smoothly. In this hands-on role, you’ll provide friendly customer service, handle cashier transactions, stock shelves and coolers, and help maintain a clean, welcoming store.

From someone’s first coffee of the morning to their last stop on the way home, you’ll be part of the team that makes everyday stops a better experience.