Customer-Focused Retail Associate - Cashier & Stock

Kelley; Rockford (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical and dental coverage through Bl

Vision coverage through EyeMed

Flexible Spending Account (FSA)

Voluntary life and accidental death &

Voluntary short-term disability

401(k) retirement plan

Vacation time

Personal time

Illinois Paid Leave

Six paid holidays

Advancement opportunities

Job summary

Kelley’s Market is hiring Retail Sales Associates to help customers and keep our convenience store running smoothly. In this hands‑on role, you’ll provide friendly customer service, handle cashier transactions, stock shelves and coolers, and help maintain a clean, welcoming store.

From someone’s first coffee of the morning to their last stop on the way home, you’ll be part of the team that makes everyday stops a better experience.

Qualifications

• Be at least 21 years old.
• Provide friendly, dependable customer service in a busy retail environment.
• Communicate clearly and work effectively with team members and store leadership.
• Use basic math skills to handle cash and process transactions accurately.
• Be available to work flexible hours, including evenings, weekends and holidays.
• Stand for extended periods, lift up to 30 pounds frequently and up to 50 pounds occasionally.
• Work in coolers, freezers, and outdoor conditions.
• Obtain an alcohol sales operator license where required.

Responsibilities

• Welcome customers and provide friendly, efficient service.
• Operate the cash register and POS system, process purchases and refunds, and handle cash accurately.
• Answer questions about products, prices, and promotions.
• Stock and organize shelves, coolers, freezers, and merchandise displays.
• Keep the sales floor, restrooms, and exterior areas clean, including fuel pumps and car wash where applicable.
• Maintain clean Kelley’s Café food and beverage areas and follow food safety procedures.
• Complete shift paperwork and assist with cash and safe reconciliation.
• Follow safety, security, and cash-handling procedures.
• Communicate customer concerns and issues to store leadership.
• Work with the team to keep daily store operations running smoothly.

Skills

Customer service

Cash handling

Communication

Math skills

Flexibility

Stamina / lifting

Alcohol license (where required)

Job description

Kelley’s Market is hiring Retail Sales Associates to help customers and keep our convenience store running smoothly. In this hands‑on role, you’ll provide friendly customer service, handle cashier transactions, stock shelves and coolers, and help maintain a clean, welcoming store.

From someone’s first coffee of the morning to their last stop on the way home, you’ll be part of the team that makes everyday stops a better experience.