Customer-Focused Retail Associate

Dollar General; West Point (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar General is seeking a retail associate in California to serve customers, stock merchandise, and process transactions on the sales floor. The role requires following plan-o-gram guidance, maintaining displays, and assisting customers with locating items.

Responsibilities include unloading shipments, stocking shelves, cleaning the store, greeting customers, and operating the cash register. High school diploma or equivalent preferred; equal opportunity employer.

Qualifications

• Customer service and interpersonal communication skills essential.
• Understanding and adherence to safety policies and practices.
• Ability to read and follow plan-o-grams and merch. presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to operate IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open, and unpack cartons and totes; store merchandise in stock room or move to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face items on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Clean store front, back areas, and restrooms; take out trash; dust and mop floors.
• Greet customers and comply with company policies and procedures.
• Operate cash register and flatbed scanner; itemize and total purchases; bag merchandise; collect payment and make change.
• Assist with ordering merchandise using handheld scanners as needed.
• Help set up sidewalk displays when necessary.

Skills

Customer service

Effective communication

Plan-o-gram reading

Safety policies

Cash handling

Basic math

IBM cash register

Education

High school diploma or equivalent

Tools

IBM cash register

Job description

Dollar General is seeking a retail associate in California to serve customers, stock merchandise, and process transactions on the sales floor. The role requires following plan-o-gram guidance, maintaining displays, and assisting customers with locating items.

Responsibilities include unloading shipments, stocking shelves, cleaning the store, greeting customers, and operating the cash register. High school diploma or equivalent preferred; equal opportunity employer.