Customer-Focused Lot Associate

The Home Depot; Town of Florida (NY); On-site; USD 20,664 - 27,552; Full time

Job summary

A leading home improvement retailer is seeking a Lot Associate to assist customers in loading their vehicles and maintaining the store's entrance. This role includes direct interaction with customers, emphasizing excellent customer service skills. As the first and last associates customers encounter, Lot Associates play a critical role in customer satisfaction. The position requires strong customer service abilities and a positive demeanor, supporting an enjoyable shopping experience.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with associates and customers.
• Provide excellent customer service.

Skills

Customer service skills

Job description

A leading home improvement retailer is seeking a Lot Associate to assist customers in loading their vehicles and maintaining the store's entrance. This role includes direct interaction with customers, emphasizing excellent customer service skills. As the first and last associates customers encounter, Lot Associates play a critical role in customer satisfaction. The position requires strong customer service abilities and a positive demeanor, supporting an enjoyable shopping experience.