Customer-Focused Box Truck Driver

Express Employment Professionals - Cincinnati East; Worcester (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Worcester, MA is seeking a dependable 26' box truck driver who also handles customer service. This full-time role combines driving deliveries with serving customers, ensuring accuracy, safety, and professional interactions on every stop.

You’ll be the face of our company on the road, loading, delivering, and coordinating with warehouse and dispatch teams.

Qualifications

• Valid driver’s license and clean driving record.
• Experience driving a 26' box truck or similar commercial vehicle.
• Ability to meet applicable DOT requirements for the position.
• Prior delivery, transportation, warehouse, or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to lift, carry, and move products as required.
• Ability to navigate local routes and use GPS/navigation tools.
• Strong attention to detail and commitment to safety.
• Reliable attendance and a strong work ethic.

Responsibilities

• Safely operate a 26' non-CDL box truck for deliveries and pickups.
• Complete daily delivery routes safely, efficiently, and on schedule.
• Load, secure, transport, unload, and deliver products with care.
• Verify orders and delivery paperwork for accuracy.
• Provide friendly, professional service at every customer interaction.
• Communicate with customers regarding deliveries, arrival times, and special instructions.
• Address customer questions and delivery concerns professionally.
• Obtain signatures and complete required delivery documentation.
• Inspect the vehicle and report maintenance or safety concerns.
• Maintain a clean, organized, and professional vehicle.
• Follow all company safety procedures and applicable DOT requirements.
• Work closely with warehouse, dispatch, and customer service teams to ensure a smooth delivery experience.

Skills

Customer service

Driving

Communication

Dependable

Team player

GPS navigation

Tools

GPS navigation

Job description

Express Employment Professionals - Cincinnati East in Worcester, MA is seeking a dependable 26' box truck driver who also handles customer service. This full-time role combines driving deliveries with serving customers, ensuring accuracy, safety, and professional interactions on every stop.

You’ll be the face of our company on the road, loading, delivering, and coordinating with warehouse and dispatch teams.