Customer-Focused Bank Teller: Relationships & CrossSell

Prosperity Bank and Trust Co; Midland (TX); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Prosperity Bank and Trust Co in Midland, TX is seeking a courteous Teller to handle deposits, withdrawals, loan payments, and cashier’s checks while delivering excellent customer service.

You will balance cash daily, operate the online teller terminal, and protect client privacy while promoting the bank’s products to strengthen relationships with customers. Training and compliance are emphasized.

Formación

• High school graduate or equivalent.
• Understanding of Bank operations preferred.
• Mentor Program
• DNA Standard/UX
• All required training and webinars in 90-day plan
• CTR/MIL understanding
• IVIEW
• Product Knowledge
• ATM Balancing
• WITS/Wires – min. domestic
• Risk Management Skill
• Dual Control
• At least one year of related experience/cash handling required.
• Previous Teller experience preferred.
• Good communication skills.
• Professional appearance, dress, and attitude.
• Good math skills.
• Good typing skills.
• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.

Responsabilidades

• Receives and processes deposits.
• Receives and processes loan payments.
• Cashes checks and other negotiable instruments for clients.
• Examines documents for endorsements and negotiability.
• Processes transfers between accounts.
• Sells traveler’s checks, official checks, and money orders.
• Processes credit card cash advances.
• Verifies and balances cash daily.
• Detects and resolves discrepancies promptly.
• Offers other Bank products to meet customer needs and strengthen the relationship.
• Has no more than one proof error within a 30-day period.
• Follow Teller procedures consistently and adheres to compliance requirements.
• Other duties as assigned.
• Operates online teller terminal.
• Maintains privacy of customer information.
• Ensures that the Bank’s quality reputation is maintained and projected.
• Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
• Cross sells Bank products and services.

Conocimientos

Communication

Math skills

Typing skills

Cash handling

Educación

High school graduate or equivalent

Herramientas

Adding machine

Typewriter

Copy machine

Money counting machines

Telephone

Descripción del empleo

Prosperity Bank and Trust Co in Midland, TX is seeking a courteous Teller to handle deposits, withdrawals, loan payments, and cashier’s checks while delivering excellent customer service.

You will balance cash daily, operate the online teller terminal, and protect client privacy while promoting the bank’s products to strengthen relationships with customers. Training and compliance are emphasized.