Customer-First Team Member & Service Champion

Hospitality Restaurant Group; City of Rome (NY); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid time off

Medical Insurance

401(k) matching

GED Program

Tuition Assistance

Scholarship Program

Meal discounts

Job summary

Hospitality Restaurant Group is seeking team-oriented staff to help meet guest needs and resolve issues with a positive attitude. You will communicate with customers and coworkers, helping maintain a welcoming dining environment.

Position emphasizes reliability, enthusiasm for learning, and a commitment to customer satisfaction while supporting operations and teamwork in a fast-paced setting.

Qualifications

• Must be at least 16 years old.
• Accessibility to dependable transportation
• Enthusiasm and willingness to learn.
• Team Player
• Commitment to customer satisfaction

Responsibilities

• Assist customers and resolve food/service issues to ensure satisfaction.
• Maintain a clean, tidy appearance and work habits according to restaurant standards.
• Communicate effectively with customers, teammates, and managers in a positive manner.
• Collaborate with the team to meet customer needs and deliver great service.

Skills

Team Player

Customer Satisfaction

Job description

Hospitality Restaurant Group is seeking team-oriented staff to help meet guest needs and resolve issues with a positive attitude. You will communicate with customers and coworkers, helping maintain a welcoming dining environment.

Position emphasizes reliability, enthusiasm for learning, and a commitment to customer satisfaction while supporting operations and teamwork in a fast-paced setting.