Customer-First Sales & Store Ops Specialist

Rocky; Washington (NJ); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Rocky is seeking a sales associate to provide outstanding customer service, process sales quickly and accurately, and operate the cash register. The role supports store operations and contributes to achieving sales goals through engaging customers and understanding their project needs.

The candidate will handle cashier duties, maintain a clean and organized store, and participate in promoting products and promotions in a fast-paced retail environment.

Qualifications

• Experience delivering helpful customer service.
• Strong sales aptitude with ability to upsell.
• Familiarity with cash handling and register procedures.

Responsibilities

• Greet customers and identify needs to assist them.
• Perform cashiering, ringing up sales, and processing refunds/credits.
• Maintain store cleanliness and organize shelves and displays.
• Assist in stocking merchandise and receiving shipments.
• Support management in achieving sales and productivity goals.
• Ensure promotional displays are neatly merchandised and updated.

Skills

Customer service

Sales skills

Cash handling

Tools

POS system

Job description

Rocky is seeking a sales associate to provide outstanding customer service, process sales quickly and accurately, and operate the cash register. The role supports store operations and contributes to achieving sales goals through engaging customers and understanding their project needs.

The candidate will handle cashier duties, maintain a clean and organized store, and participate in promoting products and promotions in a fast-paced retail environment.