Customer-First Sales & Merchandising Associate

C-A-L Ranch Stores; Flagstaff (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

C-A-L Ranch Stores in Flagstaff, AZ is seeking a customer-focused team member to provide exceptional service, drive sales, and maintain store standards. This role includes merchandising, signing, pricing, POS operations, freight processing, and loss prevention in line with company policies.

You will greet customers, answer questions, help locate products, and maintain product knowledge. The position involves store housekeeping, floor moves, and collaborating with associates as needed.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Skills

Written and verbal communication

Interpersonal skills

Adaptability

Computer literacy / email

Retail concepts

Attention to detail

Tools

POS / point of sale

Job description

C-A-L Ranch Stores in Flagstaff, AZ is seeking a customer-focused team member to provide exceptional service, drive sales, and maintain store standards. This role includes merchandising, signing, pricing, POS operations, freight processing, and loss prevention in line with company policies.

You will greet customers, answer questions, help locate products, and maintain product knowledge. The position involves store housekeeping, floor moves, and collaborating with associates as needed.