Customer-First Retail Associate

Ross Stores, Inc.; Kahului (HI); On-site; USD 50,861,000 - 52,294,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to greet customers, answer questions, and provide a positive shopping experience at our Hawaii location. You will maintain a clean store, assist with merchandising, and process transactions with accuracy and courtesy.

Responsibilities include safety compliance, loss prevention awareness, and upbeat service that supports brand standards. This role requires teamwork, reliability, and a friendly, professional demeanor in a fast-paced retail

Qualifications

• Ability to communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure customers have a positive shopping experience with a courteous greeting and helpful responses.
• Maintain a clean, organized sales floor and properly stocked merchandise.
• Follow safety procedures and report unsafe conditions to leadership.
• Assist customers at registers, answer questions, and process transactions accurately.
• Represent the Ross brand with integrity and professionalism at all times.
• Adhere to MOS, loss prevention guidelines, and company policies.

Skills

Customer service

Communication

Teamwork

Integrity

Job description

Ross Stores, Inc. is seeking a Retail Associate to greet customers, answer questions, and provide a positive shopping experience at our Hawaii location. You will maintain a clean store, assist with merchandising, and process transactions with accuracy and courtesy.

Responsibilities include safety compliance, loss prevention awareness, and upbeat service that supports brand standards. This role requires teamwork, reliability, and a friendly, professional demeanor in a fast-paced retail