Customer-First Retail Associate

Ross Stores; Enterprise (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience for customers. The role includes maintaining the sales floor's safety and cleanliness, providing assistance to customers with merchandise, and responding to customer inquiries. Ideal candidates will demonstrate strong customer service skills, effective communication, and the ability to perform basic math calculations. The position requires standing and moving throughout the store while ensuring adherence to company standards.

Qualifications

• Ability to effectively communicate with Customers, Associates, and Store Leadership.
• Basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure the safety and cleanliness of the sales floor.
• Assist Customers with merchandise and answer questions.
• Perform cleaning tasks and maintain store standards.
• Respond to Customer service calls promptly.

Skills

Customer service skills

Mathematical skills

Communication skills

Job description

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience for customers. The role includes maintaining the sales floor's safety and cleanliness, providing assistance to customers with merchandise, and responding to customer inquiries. Ideal candidates will demonstrate strong customer service skills, effective communication, and the ability to perform basic math calculations. The position requires standing and moving throughout the store while ensuring adherence to company standards.