Customer-First Restaurant Team Member (FT/PT)

Dunkin'; Waunakee (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' - Waunakee is seeking a dependable Restaurant Staff team member to provide friendly customer service and uphold hospitality standards in Waunakee, WI. The role emphasizes teamwork, safety, and adherence to brand quality while supporting daily operations.

Applicants should be reliable, capable of learning on the job, and willing to contribute to a clean, efficient, and welcoming dining environment. Both full-time and part-time opportunities are available.

Qualifications

• High school diploma or equivalent or higher preferred but not required.
• Strong work ethic and willingness to learn.
• Demonstrated ability to work in a team environment.

Responsibilities

• Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
• Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
• Ensure all products are stocked, maintained, and prepared according to company quality standards.
• Maintain a clean, safe working environment.
• Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
• Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
• Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives.
• Assume additional responsibilities as assigned.
• Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
• Frequent washing of hands.

Skills

Customer service

Team player

Communication with management

Willingness to learn

Education

High school diploma or equivalent

Job description

Dunkin' - Waunakee is seeking a dependable Restaurant Staff team member to provide friendly customer service and uphold hospitality standards in Waunakee, WI. The role emphasizes teamwork, safety, and adherence to brand quality while supporting daily operations.

Applicants should be reliable, capable of learning on the job, and willing to contribute to a clean, efficient, and welcoming dining environment. Both full-time and part-time opportunities are available.