Customer-First Lot Associate: Loading & Cart Concierge

The Home Depot; City of Niagara Falls (NY); On-site; USD 21,000 - 23,000; Full time

Job summary

The Home Depot in Niagara Falls, NY is seeking a Lot Associate to assist customers with loading their vehicles and help maintain the entrance area. You will work with store associates to ensure a positive shopping experience and efficient cart flow.

This role emphasizes frontline customer service, welcoming guests, guiding them, and keeping carts stocked near the entrance. Strong communication and a friendly attitude are essential.

Qualifications

• Customer service skills required.
• Direct customer interaction is frequently required.
• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading of their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance.
• Interact with Home Depot associates and customers to ensure a positive experience.

Skills

Customer service

Job description

The Home Depot in Niagara Falls, NY is seeking a Lot Associate to assist customers with loading their vehicles and help maintain the entrance area. You will work with store associates to ensure a positive shopping experience and efficient cart flow.

This role emphasizes frontline customer service, welcoming guests, guiding them, and keeping carts stocked near the entrance. Strong communication and a friendly attitude are essential.