Customer-First Grocery Clerk: Service & Standards

Kroger; Swanton Township (OH); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger in Swanton Township, OH is hiring for a customer service-focused team member. You will create an outstanding customer experience through service excellence, and help maintain a safe, clean store environment that keeps customers returning.

You will assist the department manager in achieving sales and profit goals, monitor quality assurance standards, and promote the Customer 1st strategy while encouraging colleagues to deliver top-notch service and uphold Kroger's core values of respect,

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages our customers to return.
• Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Job description

Kroger in Swanton Township, OH is hiring for a customer service-focused team member. You will create an outstanding customer experience through service excellence, and help maintain a safe, clean store environment that keeps customers returning.

You will assist the department manager in achieving sales and profit goals, monitor quality assurance standards, and promote the Customer 1st strategy while encouraging colleagues to deliver top-notch service and uphold Kroger's core values of respect,