Customer-First Front-End Specialist — Growth & Team Focus

010 Weis Markets, Inc.; Lebanon (MO); On-site; USD 23,000 - 29,000; Full time

Job summary

Weis Markets in Lebanon, MO is seeking a front-end associate to greet customers, answer questions and help ensure accurate and fresh orders. You will operate scanning equipment, bag merchandise, and support checkout procedures with a focus on polite, professional service.

No prior experience is required; a High School Diploma or GED is preferred. You’ll follow tobacco and alcohol guidelines, maintain cleanliness, and contribute to a team that values growth within the Weis Markets family.

Qualifications

• Completed or working towards a High School Diploma or General Education Degree (GED).

Responsibilities

• Smiles and greets customers, answers customer questions, and helps resolve customer concerns promptly in a polite and professional manner.
• Follows company policies relating to customer check out to increase customer satisfaction.
• Is responsible for identifying and shopping customer orders in a timely fashion to ensure the customer receives an accurate and fresh order every time.
• Operates Front End scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.
• Must contact customers by phone to address any questions or concerns.
• Operates console and picker devices to ensure accuracy.
• Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
• Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
• Maintains proper security measures and cash drawer accounting procedures avoiding overages and/or shortages.
• Follows all store and legal guidelines regarding sale of tobacco and alcohol.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc are well maintained, clean and meet all health and OSHA requirements.
• Disposes of trash properly.
• Ensures smooth function to department and store by cooperating with co-workers and superiors.
• Responsible for continuously improving job performance.
• Responsible for the utilization of all company provided Personal Protected Equipment (PPE).
• Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in another departments.

Education

High School Diploma or GED

Job description

Weis Markets in Lebanon, MO is seeking a front-end associate to greet customers, answer questions and help ensure accurate and fresh orders. You will operate scanning equipment, bag merchandise, and support checkout procedures with a focus on polite, professional service.

No prior experience is required; a High School Diploma or GED is preferred. You’ll follow tobacco and alcohol guidelines, maintain cleanliness, and contribute to a team that values growth within the Weis Markets family.