Customer-First Associate Banker (Part-Time)

JPMorgan Chase & Co.; Littleton (CO); On-site; USD 24,000 - 29,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Tuition reimbursement

Job summary

JPMorgan Chase & Co. in Littleton, CO is seeking an Associate Banker for a part-time schedule. The role focuses on greeting clients, delivering attentive service, and helping clients meet their banking needs with the latest solutions and mobile tools.

You will build trusted relationships, educate clients on products, and support opening new accounts while following all policies and regulatory requirements. A high school diploma or GED is required with strong communication and teamwork skills.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service experience

Excellent communication

Team player

Empathy

Ability to learn products quickly

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Littleton, CO is seeking an Associate Banker for a part-time schedule. The role focuses on greeting clients, delivering attentive service, and helping clients meet their banking needs with the latest solutions and mobile tools.

You will build trusted relationships, educate clients on products, and support opening new accounts while following all policies and regulatory requirements. A high school diploma or GED is required with strong communication and teamwork skills.