Customer Field Test Technician (GR 25) 1

PACCAR Technical Center; Mount Vernon (WA); On-site; USD 90,000 - 142,000; Full time

Job summary

PACCAR Technical Center in Mount Vernon, WA, is seeking a Customer Field Test (CFT) Engineering Specialist to support the Powertrain Validation team. You will plan, organize, and monitor North American powertrain field tests and coordinate customer and dealer interfaces to ensure correct component installation and maintenance.

The role involves up to 30% travel to work with customers and service dealers at their sites, with on-call support for issues during off-shift hours.

Qualifications

• 10+ years of relevant work experience.
• Ability to work well in a team environment.
• Excellent technical and communications skills.
• Experience coordinating technical work within and between organizations.
• Knowledge of commercial vehicle technologies and customer usage patterns.
• Strong interpersonal and communication skills.
• Self-directed with initiative and innovation.
• Ability to manage personal workload and adapt to shifting time/project demands.
• Mechanical aptitude and experience preferred.

Responsibilities

• Plans, coordinates, and conducts moderately scoped projects with minimal supervision.
• Designs test fixtures and instrumentation, and supports test setup and data checks.
• Leads and participates in data collection, field testing, and development of test methodologies.
• Prepares and presents reports, results, conclusions, and recommendations to management.
• Fosters strong communication across departments and with management.

Skills

10+ years experience

Team player

Technical communication

Coordinating across teams

Vehicle technologies knowledge

Interpersonal skills

Self-directed & initiative

Workload management

Mechanical aptitude

Education

Associate degree or Technical Certificate in Diesel/Automotive Technology

Job description

Requisition Summary

We are seeking a Customer Field Test (CFT) Engineering Specialist to support the Powertrain Validation team. The successful candidate will be responsible for planning, organizing, and monitoring all assigned North American powertrain field test, monitor field tests of new or modified components and be responsible for customer and dealer interface to assure correct component installation and maintenance. The position compiles results and assists in failure analysis. They will be on-call to support customer issues during off-shift hours, as well as working with customers and Service Dealers at their sites requiring up to 30% travel.

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Division Information

The PACCAR Technical Center provides excellence in engineering to the truck and engine divisions of PACCAR Inc through innovative product development and testing. The Technical Center is located in the Skagit Valley about 65 miles north of Seattle, Washington.

Job Functions / Responsibilities

• Plans, coordinates, and conducts moderately scoped projects with minimal supervision, including analyzing requests, defining requirements, and developing preliminary project plans, budgets, and schedules.
• Designs test fixtures and specifies required instrumentation, equipment, vehicles, loading configurations, and data‑processing techniques, while also supporting test setup, verifying equipment readiness, and performing preliminary data checks.
• Leads and participates in data collection, analysis, field testing, and development of new or improved test methodologies, ensuring accurate results and continuous improvement.
• Prepares and presents reports, results, conclusions, recommendations, and performance or reliability observations to divisions or management as needed.
• Fosters strong communication and productive working relationships across departments and with all levels of management.

Qualifications

• 10+ years of relevant work experience
• Ability to work well in a team environment
• Excellent technical and communications skills
• Experience coordinating technical work within and between organizations
• Knowledge of commercial vehicle technologies and customer usage patterns
• Strong interpersonal and communication skills
• Self-directed and have demonstrated high levels of resourcefulness, initiative, and innovation
• Ability to manage personal workload and willingness, flexibility and initiative to respond to shifting time and project demands
• Mechanical aptitude and experience preferred

Education

An Associate’s degree or a Technical Certificate in Diesel/ Automotive Technology

Paccar Benefits

• Competitive salary and 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off – Minimum of 10 paid vacation days, 12 paid holidays, and sick leave
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short-and long-term disability program
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more
• Global Fortune 500 company with a wide array of growth and development opportunities
• Work alongside experienced goal-oriented colleagues recognized as experts in their field

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors, including your education, training, or experience. The salary range for Customer Field Test Technician is $90,400 - $141,800 annually. Additionally, this role is eligible for a full range of benefit options listed above. This position is also eligible for a holiday gift.