Customer-Facing Engineer: Build SDKs & Delight Developers

Tavus; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Flexible work schedule

Unlimited PTO

Competitive healthcare

Gear stipends

Supportive team culture

Job summary

A tech-driven research lab is seeking a Forward Deployed Engineer to bridge customers and engineering. This role involves debugging integrations, building prototypes, and translating customer feedback into product enhancements. Ideal candidates will have solid engineering fundamentals, a strong desire to solve customer problems, and the ability to influence product direction. Join a diverse team committed to creating human-friendly AI solutions, offering flexibility, unlimited PTO, and competitive benefits.

Qualifications

• Deep curiosity about problems across various tech stacks.
• Ability to work closely with end users to analyze needs.
• Experience in prototyping and building SDKs.

Responsibilities

• Debug and assist customers in their integrations.
• Build prototypes and tools for improved developer experience.
• Translate customer feedback into product improvements.
• Help define customer experience standards.

Skills

Software engineering fundamentals

Problem-solving

Customer engagement

Product management mindset

Action-oriented approach

Job description

A tech-driven research lab is seeking a Forward Deployed Engineer to bridge customers and engineering. This role involves debugging integrations, building prototypes, and translating customer feedback into product enhancements. Ideal candidates will have solid engineering fundamentals, a strong desire to solve customer problems, and the ability to influence product direction. Join a diverse team committed to creating human-friendly AI solutions, offering flexibility, unlimited PTO, and competitive benefits.