Customer Experience & Transactions Specialist

brobstongroup.com - Jobboard; Natick (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

The role at brobstongroup.com - Jobboard involves providing friendly and efficient customer support. You'll assist customers on the sales floor, manage transactions, and resolve issues using store technologies while promoting the rewards program.

We're looking for someone with strong interpersonal and communication skills, the ability to prioritize in a busy retail environment, and a willingness to adapt to variable schedules. Physical endurance is needed for a full shift.

Qualifications

• Strong interpersonal and communication skills for building relationships.
• Proficient with MS Windows, iOS, or Android systems.
• Ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Assist customers with various transactions and account needs.
• Demonstrate expertise in store technologies.
• Resolve customer issues professionally and promptly.

Skills

Interpersonal skills

Communication skills

Ability to prioritize tasks

Adaptability

Ability to lift items up to 25 pounds

Tools

MS Windows

iOS

Android

Job description

The role at brobstongroup.com - Jobboard involves providing friendly and efficient customer support. You'll assist customers on the sales floor, manage transactions, and resolve issues using store technologies while promoting the rewards program.

We're looking for someone with strong interpersonal and communication skills, the ability to prioritize in a busy retail environment, and a willingness to adapt to variable schedules. Physical endurance is needed for a full shift.