Customer Experience & Style Advisor

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Edmond (OK); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

KnitWell Group is seeking a Customer Specialist in Edmond, OK, to deliver exceptional customer service and build lasting relationships. You’ll engage with customers, share product knowledge, and contribute to a welcoming, store-wide culture of hospitality.

Join a team focused on personalized service, teamwork, and community outreach, with opportunities for growth across our brands. Availability includes nights, weekends, and holidays to support store needs.

Qualifications

• Excellent customer service and active listening skills.
• Ability to build strong customer and peer relationships.
• Team player mindset with a high level of ownership and initiative.
• Flexible availability – including nights, weekends, and holidays.
• Must be at least 18 years old.

Responsibilities

• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Partner with the team to deliver a customer-centered experience reflecting Chico's hospitality.
• Share knowledge of Chico's products to outfit and inspire customers.
• Cultivate long-term customer relationships through proactive outreach about new products and events.
• Create a seamless omnichannel experience using available tools.
• Contribute to store performance by meeting personal goals and staying organized.

Skills

Customer service

Active listening

Relationship building

Team player

Ownership & initiative

Job description

KnitWell Group is seeking a Customer Specialist in Edmond, OK, to deliver exceptional customer service and build lasting relationships. You’ll engage with customers, share product knowledge, and contribute to a welcoming, store-wide culture of hospitality.

Join a team focused on personalized service, teamwork, and community outreach, with opportunities for growth across our brands. Availability includes nights, weekends, and holidays to support store needs.