Customer Experience & Store Operations Specialist

Nordstrom Inc; Rockaway (NJ); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k and PTO

Life Insurance and Disability

Job summary

Nordstrom Inc. in Rockaway, NJ is seeking a Logistics Processor who thrives in a fast-paced retail environment.

You will independently manage receiving, stocking and shipping tasks while maintaining accuracy and quality standards to ensure exceptional customer experiences. You will use inventory management systems to track shipments, assist in keeping selling floors and stockrooms organized, and support store operations including events, markdowns and fixtures.

Qualifications

• High level of ownership, accountability and initiative.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Organizational skills and attention to detail.
• Comfort using various computer applications and technology.
• Ability to lift up to 50 pounds occasionally.
• Willingness to work a flexible schedule.

Responsibilities

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders promptly following quality standards.
• Prepare and ship customer orders per packing and shipping standards.
• Utilize inventory management systems to scan, process and research shipments.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general store support, e.g., set up events, organize backroom, markdowns and relocate store fixtures.

Skills

Ownership & accountability

Multitasking

Organizational skills

Tech aptitude

Lifting up to 50 lbs

Flexible schedule

Tools

Inventory management systems

Job description

Nordstrom Inc. in Rockaway, NJ is seeking a Logistics Processor who thrives in a fast-paced retail environment.

You will independently manage receiving, stocking and shipping tasks while maintaining accuracy and quality standards to ensure exceptional customer experiences. You will use inventory management systems to track shipments, assist in keeping selling floors and stockrooms organized, and support store operations including events, markdowns and fixtures.