Customer Experience Specialist - Retail Grocery

Fresco y Más; Florida; On-site; USD 30,000 - 40,000; Full time

Job summary

Fresco y Más is hiring a Customer Service Associate in the Town of Florida, New York. This role involves providing friendly and efficient customer service while addressing inquiries, managing cash operations, and maintaining store standards. Candidates must be 18+, have a high school diploma, and possess effective communication skills in English. Successful applicants will demonstrate a commitment to customer satisfaction and adherence to company policies, playing a vital role in enhancing customer loyalty.

Qualifications

• Must be 18 years of age.
• Ability to understand and follow English instructions.
• Successful completion of pre-employment drug testing and background check.

Responsibilities

• Provide continuous attention to customer needs.
• Address customer issues/complaints and resolve satisfactorily.
• Maintain knowledge of front-end operations and policies.

Skills

Strong customer service communication skills

Ability to read and write in English

Proficient computer skills

Good organizational skills

Education

High school diploma or equivalency

Job description

Fresco y Más is hiring a Customer Service Associate in the Town of Florida, New York. This role involves providing friendly and efficient customer service while addressing inquiries, managing cash operations, and maintaining store standards. Candidates must be 18+, have a high school diploma, and possess effective communication skills in English. Successful applicants will demonstrate a commitment to customer satisfaction and adherence to company policies, playing a vital role in enhancing customer loyalty.