Customer Experience Specialist - Retail (Flexible Hours)

Walgreens; Warminster Heights (PA); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Warminster, PA is seeking a friendly retail teammate to deliver a distinctive customer experience and assist customers across departments. You will greet customers, answer questions, and process transactions at the register while maintaining clean, well-merchandised aisles.

You will participate in trainings, follow asset protection procedures, and support store operations including returns, restocks, and photo services.

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.).
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs requested by Manager or assigned by corporate.

Skills

Customer service

Cash handling

Communication

Teamwork

Job description

Walgreens in Warminster, PA is seeking a friendly retail teammate to deliver a distinctive customer experience and assist customers across departments. You will greet customers, answer questions, and process transactions at the register while maintaining clean, well-merchandised aisles.

You will participate in trainings, follow asset protection procedures, and support store operations including returns, restocks, and photo services.