Customer Experience Specialist — Retail Concierge

Walgreens; Centennial (CO); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Centennial, CO is seeking a Customer Service Associate to deliver a friendly checkout experience and assist customers with products and services. You will greet customers, handle transactions, and help maintain store presentation.

This role emphasizes English communication, flexibility to work evenings and weekends, and adherence to store policies while delivering excellent service and resolving issues to ensure customer satisfaction.

Qualifications

• Must read, write and speak fluent English.
• Flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and assist with products and services.
• Resolve issues and answer questions to ensure a positive experience.
• Provide courteous, friendly, fast, efficient service.
• Process sales at the register and handle cash, returns, and exchanges.
• Keep counters and shelves clean and stocked; assist with inventory.
• Follow asset protection procedures to minimize loss.
• Ensure compliance with laws for regulated products (tobacco/alcohol).
• Set up and maintain product displays and promotions.
• Assist with product placement and stock rotation.
• Maintain working knowledge of store systems and equipment.
• Offer photo services such as passport photos and prints.
• Handle web pick‑up orders and deliveries.
• Support store cleanliness and appearance.
• Adhere to policies and maintain respectful teamwork.
• Complete special tasks as assigned.

Skills

Customer service

Cash handling

English proficiency

Job description

Walgreens in Centennial, CO is seeking a Customer Service Associate to deliver a friendly checkout experience and assist customers with products and services. You will greet customers, handle transactions, and help maintain store presentation.

This role emphasizes English communication, flexibility to work evenings and weekends, and adherence to store policies while delivering excellent service and resolving issues to ensure customer satisfaction.