Customer Experience Specialist — Retail & Checkout

Walgreens; Plainfield (IL); On-site; USD 21,000 - 26,000; Part time

Job summary

Walgreens is seeking a customer-focused team member to provide courteous checkout service and assist customers with products and services. The role emphasizes greeting customers, answering questions, and delivering a distinctive customer experience.

The position involves cash handling, upselling, stock rotation, merchandising, and maintaining store cleanliness while following company policies. A flexible schedule including evenings and weekends is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Greet customers and offer assistance to ensure a positive experience.
• Register sales, handle cash, refunds, exchanges, and rain checks.
• Recommend items and upsell, including trade-up and companion items.
• Keep counters and shelves clean, merchandised, and stocked.
• Maintain store displays, perform resets, and manage inventory.
• Operate store systems and equipment as needed.

Skills

Customer service

Cash register operation

Sales assistance

Merchandising

Tools

POS system

Job description

Walgreens is seeking a customer-focused team member to provide courteous checkout service and assist customers with products and services. The role emphasizes greeting customers, answering questions, and delivering a distinctive customer experience.

The position involves cash handling, upselling, stock rotation, merchandising, and maintaining store cleanliness while following company policies. A flexible schedule including evenings and weekends is required.