Customer Experience Specialist | Problem-Solver

Afni; Rillito (AZ); On-site; USD 32,000 - 45,000; Full time

Job summary

Afni is seeking a Customer Service Representative to be the voice of our partners, handling customer inquiries with professionalism via phone, email, or chat. You will leverage problem-solving skills to resolve issues, aiming for excellent client satisfaction and optimal business outcomes.

The role emphasizes direct interaction with customers, clear communication, and a commitment to high service standards in a fast-paced environment.

Qualifications

• Interacting with customers via phone, email or chat to resolve issues.
• Demonstrating strong problem-solving skills to manage queries and enhance satisfaction.

Responsibilities

• Provide customer support via phone, email or chat.
• Resolve customer issues with professionalism and courtesy.

Job description

Afni is seeking a Customer Service Representative to be the voice of our partners, handling customer inquiries with professionalism via phone, email, or chat. You will leverage problem-solving skills to resolve issues, aiming for excellent client satisfaction and optimal business outcomes.

The role emphasizes direct interaction with customers, clear communication, and a commitment to high service standards in a fast-paced environment.