Customer Experience Specialist - Pizza Store

SmartRecruiters, Inc.; Florence (AL); On-site; USD 24,000 - 30,000; Full time

Job summary

Domino’s Pizza Team DAKS is seeking a Customer Service Representative to join our team in Alabama. You will be the first point of contact for customers, taking orders accurately, handling payments, and providing friendly service to enhance the customer experience.

Responsibilities include greeting customers, processing orders, recommending products, resolving issues, assisting in food prep, and maintaining cleanliness while complying with health and safety standards.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and perform physical tasks.
• Team-oriented with a positive attitude.
• Must be at least 16 years old.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Job description

Domino’s Pizza Team DAKS is seeking a Customer Service Representative to join our team in Alabama. You will be the first point of contact for customers, taking orders accurately, handling payments, and providing friendly service to enhance the customer experience.

Responsibilities include greeting customers, processing orders, recommending products, resolving issues, assisting in food prep, and maintaining cleanliness while complying with health and safety standards.